PRIVACY POLICY

Legally safe &
trustworthy

MOST IMPORTANT DATA

Data protection statement

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Chez Coco Apartments
Ute Freitag-Krieweth
Reichsweg 11
52068 Aachen
Germany


Your data subject rights

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You can exercise the following rights at any time under the contact details provided for our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 DSGVO),
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  • Correction of inaccurate personal data (Art. 16 DSGVO),
  • Deletion of your data stored by us (Art. 17 DSGVO),
  • Restriction of data processing, provided that we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
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  • Objection to the processing of your data by us (Art. 21 DSGVO) and
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  • Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke it at any time with effect for the future.

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You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible body.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.


Collection of general information when you visit our website

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Type and purpose of processing:

When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

They are processed in particular for the following purposes:

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  • Ensuring a smooth connection setup of the website,
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  • Ensuring a smooth use of our website,
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  • Evaluating system security and stability, and
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  • to optimize our website.

We do not use your data to draw conclusions about your person. Information of this kind will be evaluated by us if necessary anonymized statistically to optimize our website and the technology behind it.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Receiver:

Receivers of the data may be technical service providers who act as processors for the operation and maintenance of our website.

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Duration of storage:

The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

In the case of storage of data in log files, this is the case after 14 days at the latest. Storage beyond this is possible. In this case, the IP addresses of users are anonymized, so that an assignment of the calling client is no longer possible.

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Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.


Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your terminal device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you can find the necessary information at the following links:

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Duration of storage and cookies used:

To the extent that you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:


Technically necessary cookies

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Type and purpose of processing:

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We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

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The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

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We require cookies for the following applications:

Shopping cart
Taking language settings
Memorizing search terms

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Legal basis and legitimate interest:

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The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Receivers of the data may be technical service providers who act as processors for the operation and maintenance of our website.

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Provision mandated or required:

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited.

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Contradiction

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Read more about this in the information on your right to object in accordance with Art. 21 DSGVO below.


Technically unnecessary cookies

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Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.

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For information on which providers set cookies, please see the information below on the display, tracking, remarketing and web analysis technologies used.

Legal basis:

The legal basis for these processing operations is in each case your consent, Art. 6 para. 1 lit. a DSGVO.

Recipient:

Receivers of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.

For more recipients, please see the information below on the display, tracking, remarketing and web analytics technologies used.

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Third Party Transfer:

For information on this, please refer to the listings of each display, tracking, remarketing and web analytics provider.

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Provision mandated or required:

Of course, you can generally view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).

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Please note that individual features of our website may not work if you have disabled the use of cookies.

Revocation of consent:

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You can revoke your consent at any time via our cookie consent tool.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please see the information below on the display, tracking, remarketing and web analytics technologies used.


Registration on our website

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Type and purpose of processing:

For registration on our website, we require some personal data, which is transmitted to us via an input mask.

At the time of registration, the following data are also collected:

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Your registration is required for the provision of certain content and services on our website.

Legal basis:

The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a DSGVO).

Recipient:

Receivers of the data may be technical service providers who act as processors for the operation and maintenance of our website.

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Storage period:

Data will only be processed in this context as long as the relevant consent has been obtained.

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we can not grant you access to our offered content.


Newsletter

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Type and purpose of processing:

For the delivery of our newsletter, we collect personal data that is transmitted to us via an input mask.

For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double opt-in" process. For this purpose, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the response requested herewith. No further data is collected.

Legal basis:

On the basis of your expressly given consent (Art. 6 para. 1 lit. a DSGVO), we regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and its use for the newsletter dispatch at any time with effect for the future. In each newsletter you will find a corresponding link. In addition, you can also unsubscribe at any time directly on this website or inform us of your revocation via the contact option provided at the end of this privacy notice.

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Receiver:

Receivers of the data may be processors.

Storage period:

In this context, the data will only be processed as long as the relevant consent has been obtained. After that, they will be deleted.

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we can unfortunately not send you our newsletter.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for the newsletter mailing at any time with effect for the future. Unsubscription can be requested via the link contained in each email or from the data protection officer or person responsible for data protection listed below.


Contact form

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Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This serves the assignment of the request and the subsequent response to the same. The specification of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we want to make it easy for you to contact us. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you wish to contact us, we will do so.

If you contact us to request a quote, the data entered in the contact form will be processed for the purpose of carrying out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipient:

Receivers of the data are, where applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after the request is processed.

If there is a contractual relationship, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and reason for the request.


Use of Google Analytics

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If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached occurs automatically once a month.

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Revocation of consent:

You can prevent tracking by Google Analytics on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

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You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.

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Use of Matomo

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So far as you have given your consent, this website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

Matomo sets a cookie (a text file) on your terminal device, with which your browser can be recognized. If subpages of our website are accessed, the following information is stored:

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  • the IP address of the user, shortened by the last two bytes (anonymized)
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  • the sub-page called up and time of the call
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  • the page from which the user has reached our website (referrer)
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  • which browser with which plugins, which operating system and which screen resolution is used
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  • the time spent on the website
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  • the pages that are accessed from the subpage called
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The use of Matomo is for the purpose of improving the quality of our website and its content. Thus, we learn how the website is used and can thus constantly optimize our offer.

By anonymizing the IP address by six digits, we take into account the interest of the website visitor in the protection of personal data. The data is not used to personally identify the user of the website and is not merged with other data. The information generated by the cookie about your use of this website will not be disclosed to third parties.

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Revocation of consent:

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You can revoke your consent to the storage and analysis of your data by Matomo at any time using the link below. A so-called opt-out cookie will then be stored on your device, which is valid for two years. As a result, Matomo will not collect any session data. Note, however, that the opt-out cookie will be deleted if you delete all cookies.

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INSERT THE IFRAME FOR MATOMO OPT-OUT HERE

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For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

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Use of Adobe Analytics (Omniture)

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So far as you have given your consent, this website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Companies (hereinafter: "Adobe"), 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe Analytics uses so-called cookies (text files), which are stored on your computer. On behalf of the operator of this website, Adobe will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Adobe Analytics is not merged with other Adobe data.

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If a tracking record is transmitted from a website visitor's browser to Adobe Datacenter, then the server setting we have made ensures that before geolocation the IP address is anonymized, i.e. that the last octet of the IP address is replaced with zeros. Before storing the tracking package, the IP address is replaced by individual generic IP addresses.

The applicable Adobe privacy policy can be found at http://www.adobe.com/de/privacy.html.

Revocation of consent:

You may revoke your consent at any time using the following link:

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INSERT THE OPT-OUT COOKIE LINK FROM ADOBE ANALYTICS HERE

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You can prevent cookies from being stored by setting your browser software accordingly. However, this offer informs users that in this case they may not be able to use all functions of this website to their full extent.

In addition, users can prevent the collection of data generated by the cookie and related to their use of the website (including your IP address) to Adobe and the processing of this data by Adobe by downloading and installing the browser plug-in available at the following link: https://www.adobe.com/de/privacy/opt-out.html

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Analysis by WiredMinds

Our website uses the counting pixel technology of WiredMinds AG, a service of WiredMinds GmbH, Lindenspürstraße 32, 70176 Stuttgart, Germany, to analyze visitor behavior. Here, the IP address of a visitor is processed. The processing takes place exclusively for the purpose of collecting company-relevant information such as the company name. IP addresses of natural persons are excluded from further use (whitelist procedure). The IP address is not stored in any case.
When processing the data, it is our particular interest to protect the data protection rights of natural persons. Our interest is based on Art. 6 para. 1 lit. (f) DSGVO. The data we collect does not allow any inference to an identifiable person at any time.

The WiredMinds GmbH uses this information to create anonymous usage profiles, related to the visiting behavior on our website. The data obtained in this way is not used to personally identify visitors to our website.

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Contradiction

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The data collection, processing and storage can be objected to at any time with effect for the future under the following link: Exclude from website tracking

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Further information and WiredMinds' applicable privacy policy can be found at https://www.wiredminds.de/fileadmin/testimages/content/datenschutz/DSB_WiredMinds_16.pdf.


Use of script libraries (Google Web Fonts)

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In order to display our content correctly and in a graphically appealing manner across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts on this website.

For more information on Google Web Fonts, please see https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/.


Use of Typekit web fonts from Adobe Fonts

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We use Typekit web fonts from Adobe Fonts for the visual design of our website. Adobe Fonts is a service provided by Adobe Systems Software Ireland Companies (4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland; hereinafter "Adobe") that gives us access to a font library.

In order to integrate the fonts we use, your browser must establish a connection to an Adobe server in the USA and download the font required for our website. Adobe thereby receives the information that our website was accessed from your IP address.

For more information about Adobe Fonts, please see Adobe Fonts' privacy policy, which you can access here: https://www.adobe.com/de/privacy/policies/adobe-fonts.html

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If your browser does not support web fonts, or you do not give your consent, a default font will be used by your computer.

Revocation of consent:

No option is currently provided by the provider to simply opt-out or block data transfer. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

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Use of Google Maps

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On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
For more detailed information on data processing by Google, please refer to the Google privacy policy: https://policies.google.com/privacy. There you can also change your personal privacy settings in the Privacy Center.

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For detailed instructions on managing your own data in connection with Google products, click here: https://www.dataliberation.org

By visiting the website, Google receives information that you have called up the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

If you do not want the assignment in your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or needs-based design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise this.

Revocation of consent:

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No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

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Embedded YouTube videos

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On our website we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube"). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter "Google"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy).

Revocation of consent:

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No option is currently offered by the provider for a simple opt-out or blocking of data transmission. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

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Google AdWords

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Our website uses the Google conversion tracking. The operating company of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

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If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.

For more detailed information on data processing by Google, please refer to Google's privacy policy: https://policies.google.com/privacy. There, you can also change your personal privacy settings in the Privacy Center.

Revocation of consent:

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No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

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Use of Google Remarketing

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This website uses the remarketing function of Google Inc. The operating company of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google").

The function is used to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he calls up websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

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For more detailed information on data processing by Google, please refer to Google's privacy policy: https://policies.google.com/privacy. There you can also change your personal privacy settings in the Privacy Center.

Revocation of consent:

No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you wish to prevent tracking of your activities on our website, please revoke your consent for the relevant cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you may not be able to use our website or only to a limited extent.

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SSL encryption

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To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

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Information about your right to object according to Art. 21 DSGVO

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Single-case right to object

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You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the DSGVO (processing of data on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the DSGVO.

You have the right to object to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the DSGVO (processing of data on the basis of a balance of interests) at any time.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

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Recipient of an objection

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Ute Freitag-Krieweth
Reichsweg 11
52068 Aachen
Germany


Change to our privacy policy

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We reserve the right to adapt this privacy policy to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

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Questions to the data protection officer

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If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:

Ute Freitag-Krieweth
Reichsweg 11
52068 Aachen
Germany

This privacy statement was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30).